Thank you for shopping at VERTEX PRINTING.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned and refunded:
We reserve the right to refuse returns and refunds for any merchandise that does not meet the above return and refund conditions, at our sole discretion.
You are responsible for the shipping fee and the risk of returning the Goods to us. You should send the Goods at the following address:
28, Jalan Kota 3/1, Taman Cahaya Kota Puteri, 81750 Masai, Johor, Malaysia.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us: